Job Opportunity at Orange Company as a Network Security Engineer in Egypt 2020

Deadline : 16 Aug 2020

Nonprofit organization: Orange

Study level: Undergraduate

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Job Opportunity at Orange Company as a Network Security Engineer in Egypt 2020

Orange offers a job opportunity in Egypt as a network security engineer. Orange business services manager and integrates the complexity of international communications, freeing their customers to focus on the strategic initiatives that drive their business. The extensive experience and knowledge in global communication solutions, together with their understanding of multinational business and local support in 166 countries and territories, ensure that their customers receive a consistent, global solution wherever they do business.

Eligibility:

You must have:

  1. Very good understanding of network security technologies (Checkpoint and PIX Firewalls, Bluecoat & Microsoft ISA Caches/Proxies).
  2. Good understanding of Cisco IDSs and Switches.
  3. Knowledge of IT security technologies (TrendMicro, Symantec or McAfee Antivirus, WebWasher & XSTOP URL Filtering).
  4. Excellent understanding of IT & networking fundamentals.
  5. Excellent phone business communication and facilitation skills.
  6. Good understanding of IT security solutions (Managed Firewalls, Managed Proxies, Managed Antivirus, Managed Switches & Managed IDSs/IDPs).
  7. Good understanding of ITIL incident & change management processes
  8. B.Sc. of computer, communication or electronics MIS.
  9. At least 6 years of professional experience.
  10. At least 4 years of IT/Network security support technical experience.
  • It will be nice to have:
  1. knowledge of Apolon & Cisco managed switches.
  2. Certification in CCNA, CCSA, BCCPA, MCSA and/or UCSA.
  3. Soft skills and business courses (Time management, facilitation skills, interpersonal skills . . . etc).

Your Responsibilities:

As a security support engineer, Your responsibilities will include but will not be limited to the following:

  • Resolve service incidents by troubleshooting and solving faults reported through PEM Alarms, JDB Tickets, CLARIFY Cases or COM signed e-mails.
  • Perform service changes by assessing risk and implementing requests reported through MSCT requests, CCS changes, ECM requests.
  • Resolve service problems by performing RCA and designing action plans for unknown errors reported through Problem Management Dashboard, PEM Alarms, JDB Tickets, CLARIFY Cases or COM signed e-mails.
  • Perform solution releases by authorizing, validating (changes, upgrades, updates, patches, and migrations) and implementing it.
  • Perform TAC (Technical Assistance Center) function and manage communication with their vendors in case of problems (unknown errors), patches and maintenance.
  • Maintain security solutions configuration management up to date by adding and modifying CI as implied by the incident, change, & release processes.
  • Manage both internal and external customer calls and provide them with regular updates as per support processes.
  • Mentor newcomers and security associates and provide them with guidance and technical advises.
  • Perform SIPs actions managed by senior security engineers and update the action plan of the SIP.
  • Perform technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.

About Orange:

Orange S.A., formerly France Télécom S.A., is a French multinational telecommunications corporation. It has 256 million customers worldwide and employs 95,000 people in France, and 59,000 elsewhere. It is the tenth-largest mobile network operator in the world and the fourth largest in Europe after Vodafone, Telefónica, and VEON. In 2015, the group had revenue of €40 billion. The company's head office is located in the 15th arrondissement of Paris.

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Area: Africa

Opportunities: Jobs

Host Country: Egypt

Eligible Country: Egypt

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