Job Opportunity in UAE at IKEA: Recovery Assistant Group Leader 2020

Deadline : 14 Jul 2020

Nonprofit organization: Al Futtaim

Specialities: Business and marketing

Study level: Undergraduate

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Job Opportunity in UAE at IKEA: Recovery Assistant Group Leader 2020

Al Futtaim is offering a job opportunity as a Recovery Assistant Group Leader to join the team at IKEA in Dubai, UAE for 2020. You are responsible to optimize recovery of store stock losses and minimize the impact of activities on the environment to strengthen IKEA’s position as the best home furnishing store in the local market.

Key Specific Accountabilities:


Meet or exceed sales and P & l objectives i.e. recovery index of 75-80%, returns  management and damages & destructions budgets, quality/receiving credits, returns, staff costs and productivity.


  1. Assist the ISL Manager and team in order to provide a smooth running department which in turn provides the best customer experience.
  2. Meet ICSS expectations, provide a positive customer shopping experience through operating an efficient, organized and safe As Is selling floor. As the Quality Control Ambassador, lead the Quality function to demand the best of the IKEA pipeline to better serve customers.
  3. Develop action plans and partner with all areas of the store to achieve business goals and Operational Review standards.
  4. Work as an advocate of IKEA’s environmental goals and ensure operations are structured to meet or exceed Concept requirements.
  5. Promote and implement Recovery Concept throughout store according to the Recovery Manual guidelines.
  6. Ensure the smooth running of the As Is department and endeavour to resell all recovered stock in order to increase sales.
  7. Monitor and maintain an effective hardware/spare parts inventory system.
  8. Contribute as a member of the In Store logistics Management team, lead the Recovery team and manage the As-Is area.
  9. Monitor transfer types and maintain confirmation system for returned products to achieve goals.
  10. Assume responsibility for other tasks and projects as they occur.

People Management and Development:

  1. Positively impact co-workers through training and coaching of the Recovery co-workers to meet the expectation of their Key Tasks.
  2. Ensure a safe pleasant co-worker working environment through operating an efficient and organized AS-IS selling floor, stock confirmation room and processing room.


  1. Live and share the IKEA values every day
  2. Graduate (
    Bachelor of Commerce) / Business Management
  3. 5 – 7 years goods flow and supply chain management experience
  4. Knowledge of retail operations
  5.  You are driven to exceed your goals. 
  6. You are inspired by working together in fast paced and complex environments.
  7. You are interested in people’s everyday life at home and in home furnishings.

More about Al Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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Area: Middle East

Opportunities: Jobs

Host Country: United Arab Emirates


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