Job Opportunity in Egypt as a Customer Service Assistant in Back Office

OPPORTUNITY DETAILS

Total reward

0 $

Nonprofit organization

Al Futtaim

Area

Middle East

Host Country

Egypt

Deadline

15 Sep 2020

Study level

Undergraduate

Opportunity type

Jobs

Opportunity funding

Full funding

Eligible Countries

Algeria , Comoros , Egypt , Jordan , Lebanon , Mauritania , Oman , Qatar , Somalia , Syria , United Arab Emirates , Bahrain , Djibouti , Iraq , Kuwait , Libya , Morocco , Palestine , Saudi Arabia , Sudan , Tunisia , Yemen

Eligible Region

All Regions

Al futtaim offers a job opportunity in Egypt to work as a customer service assistant-back office. Al futtaim is a values-driven company with a passion for life at home. Company's vision is to create a better everyday life for the many people. Al-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates. You will ensures all back office services and processes support the home delivery function for consistent service.

Eligibility:

You must have:

High school as minimum.
2 years of experience in a similar role as minimum.

Your Responsibilities:

You will be responsible of:

Receives and inspects all incoming goods from HD front desk and reconciles with home delivery documents as per the company policy, system and procedure.
Ensures to log each home delivery documents before goods are pushed to the loading bay.
Receives after sale goods from the home delivery team.
Post, file and reconciles all completed home delivery documents.
Prepares and follow up the home delivery teams schedules.
Ensures all productivity measures are in place.
Ensures to follow up advance payment from Admin office.
Process customers after sale job as per the company system and procedures.
Provide excellent customer service at all times.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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