Job Opportunity in UAE as a Receptionist with AlFuttaim

OPPORTUNITY DETAILS

Total reward

0 $

Nonprofit organization

Al Futtaim

Area

Middle East

Host Country

United Arab Emirates

Deadline

20 Oct 2020

Study level

Undergraduate

Opportunity type

Jobs

Opportunity funding

Full funding

Eligible Countries

United Arab Emirates

Eligible Region

All Regions

Al Futtaim offers a job opportunity to work as a UAE national receptionist. The receptionist is responsible for receiving the walk-in customers at the showroom and addressing their queries as well as handling incoming calls to facilitate and enhance communication flow throughout the showroom.

Eligibility:

You must have:

Hold a high school degree.
ICDL or equivalent is desired.
At least 3 years of experience in a similar role gained in the service industry in a reputed organization.
Good communicator in English; and preferred in Arabic too.
Knowledge of PBX board handling.
Be effective communicator.
Interpersonal skills.
Customer service skills (strong presence over the phone).

Your Responsibilities:

You will be responsible of:

Receive and assist customers in the showroom by directing them to the concerned staff member (sales consultant or managers where required) to ensure their requirements are met and maintain the standards of the overall customer experience.
Attend to all incoming calls and transfer calls to the concerned staff members. Take note of any messages for staff members that are not available and pass on the message in a prompt manner
Facilitating outgoing calls for staff members and keeping track of any personal calls being made to make sure they are charged to the respective individual.
The receptionist is also expected to deal with customer inquiries such as showroom timings, locations, telephone numbers, etc…; technical queries and complaints are to be transferred to the designated staff members.
Assist in various admin-related tasks during idle times.
During busy/peak/promotion/sale periods there could be an overwhelming number of customers entering the showroom.

About Al-Futtaim:

Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.

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