Delivery Hero is looking for Head of Sales to join Talabat team in Amman, Jordan.
Responsibilities:
- Develop the strategic business plan to achieve sales objective providing updates on a periodic basis.
- Maintain accurate records of sales, generate client acquisition plan and prospecting activates to analyze the sales prospects.
- Develop and deploy quarterly and annual sales objectives, strategies, target plans, programs, policies and performance metrics for Country Sales teams.
- Monitor performance of the team in terms of restaurant partner acquisition, closed restaurants, promotions, campaigns, account management, and market research.
- Acquiring key accounts (international brands) across the region and handle group level commission rate.
- Communicate and attend meetings with major accounts (VIP and AAA) regularly to improve and develop business relationships, serve as an escalation point for VIP and AAA clients or team issues.
- Manage sales budget and costs.
- Monitor and analyze customer-related statistics on a daily basis to determine performance and potential growth (using CRM, salesforce).
- Analyze the competition - strategies, partners, promotions, performance with reports from salesforce and personal research.
- Maintain accurate records of all sales and prospecting activities including Sales acquisition and accounts management performance report، Bonus calculation report، Commission tracker)
- Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.
- Monitor, guide and manage the team for optimum performance.
- Collaborate with the team to accomplish all daily tasks on time with a high level of quality.
- Handle communication with the team, live meetings, email correspondence, reporting, etc.
- Assign and monitor the tasks to complete appropriate work assignments.
- Produce metrics which provides visibility on the progress of work assignments and team performance.
Qualifications:
- Communication Skills
- Customer Service Skills
- Negotiation Skills
- Problem Solving Skills
- Planning and Organizing Skills
- Business Acumen Skills
- Leadership Skills.
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