Ooredoo in Kuwait is looking for a Senior Account Manager. The manager will make sure to meet the targets & KPIs, Increase Ooredoo Telecom’s market share in the Designated government ministries segment and proactively manage the retention of mid revenue customers through the relationship and delivery of a 24/7 service.
Main Responsibilities:
Prepare and plan initiatives to meet the customers in the ministry segment.
To create a long-term relationship.
Keeping and following all company’s papers and correspondences to ensure delivering them to the exact receiver inaccurate time to avoid any mistake or delay.
Get all official approvals for all company's promotions and follow it up with MOCI and approvals for donation campaigns from MOS.
Meet all ministers, undersecretary and all officials to solve minor problems facing the company.
To focus on new EPR (ministries/offices under ministries/public sector etc.)
Submission, Registration, Pre Tender Meeting.
Create an environment for B2B account managers.
To increase Fixed Business for both OK & FT & generate additionalc10 % revenue to meet the customers and sell Ooredoo services to enhance customer portfolio in the ministry segment.
Provide input and participate in the development of pricing strategies in conjunction with Marketing and Product Development, to ensure competitiveness and profitability.
Be Accountable for net base growth.
Contribute to the Sales Division communication plan through attendance of regular team meetings, the preparation of a weekly status report and attendance at team events.
Proactively take responsibility for self-improvement by staying well informed of developments, knowledge, and innovations in a relevant field of expertise.
Share knowledge and expertise with peers and direct teams.
Other duties as directed by supervisor or other superiors.
Qualifications:
Experienced in sales.
Understating of the sales process and dynamics.
A commitment to excellent customer service.
Excellent written and verbal communication skills.
