Job Opportunity at SITA in Jordan: Technical Analyst

Deadline : 01 Mar 2020

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Job Opportunity at SITA in Jordan: Technical Analyst

Société Internationale de Télécommunications Aéronautiques (SITA) offers a job opportunity in Amman, Jordan, as a full-time Technical Analyst. That will take responsibility for the Middle East, India & Africa.

Required Qualifications:

  1. Demonstrate strong knowledge of at least one application.
  2. Demonstrate a strong understanding of SITA methodologies and practices.
  3. Demonstrate competent use of SITA's development and project tools
  4. Demonstrate good knowledge of and ability to apply ITIL processes and standards for managing applications.
  5. Demonstrate a good ability to provide work estimates on work packages of medium complexity.
  6. The specific experience of the شairline industry would be of benefit.
  7. Strong software application skills (MS Excel Access Word PowerPoint Project).

Job Duties:

Technical Analyst role will involve:

  1. Participates in the gathering managing and analysis of requirements to design new application changes for own areas of responsibility ensuring sufficient effort is made to promote ''vanilla'' functionality.

  2. Provides estimates for application changes and/or validates estimates from offshore providers.

  3. Coordinates the delivery testing and support of application changes related to own area of responsibility.
  4. Responsible for ensuring quality solutions are delivered to business users on time and budget.
  5. Contributes to the development of application and process best practices and using a consultative approach gets buy-in from all stakeholders.


  1. With SITA there are no limits for people looking to explore the edges of possibility and beyond. Its motto is Together, We Go. Far.
  2. SITA employees take on some of the biggest challenges in the industry. They aren't afraid to think bigger, work harder and deliver smarter solutions that are continuously transforming air travel. 
  3. Taking on these challenges opens up a world of opportunities for SITA employees. As it makes sure they have the chance to develop their skills, explore new horizons and grow their careers on a global scale.
  4. SITA believes that creating and nurturing an inclusive culture is about who the company is as an organization, and as an employer. Diversity is more than a target to SITA, it’s a key part out of its collective identity and values.

 About SITA:

SITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. The company provides its services to around 400 members and 2,800 customers worldwide which it claims is about 90% of the world's airline business. These services entail mentioning just a few: Airport operations, including total airport management, safety, and security, Baggage processing, Cargo operations, Aircraft operations, including operational communications, e-Aircraft services, and in-flight communications.

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Host Country: Jordan


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