Job Opportunity in Switzerland at P&G: Human Insights Manager 2020

Deadline : 01 Jul 2020

Nonprofit organization: P&G

Study level: Postgraduate

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Job Opportunity in Switzerland at P&G: Human Insights Manager 2020

P&G is looking for a qualified Human Insights Manager to work with the team in Geneva, Switzerland 2020. The purpose of the role is to enable the Europe market organization with deep and actionable human insights for the region and lead the ‘inspired by consumers’ program in Europe, leveraging a variety of qualitative and methodologies and come up with activation of this program within the organization. 

Responsibilities:

  1. Defining consumers through personas/archetypes, JTBD frameworks, journey maps and other tangible and compelling frameworks.
  2. Enabling and advocating for consumer empathy across the organization through ongoing immersions with consumers, helping build the skills and confidence of the organization.
  3. Synthesizing disparate inputs and train the organization to move from abstract to concrete insights, driving clarity, detail and refinement to strategies and offerings.
  4. Communicating consumer needs, principles and designs through artifacts, presentations and prototypes to develop and influence meaningful brand strategies.
  5. Building internal training and development to enable business to lead and inspire cross-functional teams to explore and understand consumers experiences and unmet needs.

Qualifications:

  1. An MSc in Human Factors, Anthropology, Cognitive Psychology, Cognitive Sciences, Human Centered Design or similar field. Ph.D. considered a plus.
  2. Passionate, curious researcher with strong observational and analytical skills.
  3. Ability to deliver sound, genuine insights and strategic recommendations against defined business objectives.
  4. Exceptional written, visual and verbal communication skills.
  5. Experience in a variety of methodologies, including qualitative (e.g. ethnography, consumer journeys, online consumer panels, IDIs, JTBD, metaphor elicitation) and quantitative (idea testing, implicit testing and tracking) research.
  6. Experience partnering with third-party research agencies.
  7. Desired for Experienced candidates: Experience translating business questions into appropriately scoped and resourced research plans, Demonstrated skills in human insights generation & activation and excellence in storytelling.
  8. Creativity, Innovation, Initiative, Follow-Through, Strong written and verbal communication and priority setting skills.
  9. Ability to contribute and influence across levels and functions.
  10. Ability and willingness to travel.

About P&G:

P&G was founded over 180 years ago as a simple soap and candle company. Today, they’re the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. They’ve spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship.

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Opportunities: Jobs

Host Country: Switzerland

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