Job Opportunity as an Express Customs Brokerage Manager in UAE

Job Opportunity as an Express Customs Brokerage Manager in UAE

United Arab Emirates 22 Jul 2020


حققت أرامكس نمواً سريعاً منذ تأسيسها عام 1982 حتى أصبحت اليوم علامة تجارية مرموقة تتميز بخدماتها المتخصصة وحلولها العالمية المبتكرة. وتتخذ أرامكس، المدرجة في سوق دبي المالي، من دولة الإمارات العربية الم
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Nonprofit organization
Host Country
22 Jul 2020
Study level
Opportunity type
Eligible Countries
Eligible Region
All Regions

Aramex announces job opportunity to work as an express customs brokerage manager in UAE to ensure express brokerage and customs clearance operations are running efficiently and effectively to achieve ultimate customer satisfaction and high service levels across countries assigned to and ensure administrative processes are compliant with Aramex policies, procedures, governmental requirements and local regulations.


You must have: 

  1. Bachelor’s degree in business administration/supply chain/engineering or equivalent.
  2. Minimum 5 years of demonstrated experience in express customs clearance and brokerage.
  3. Versed with customs laws, standards, policies and procedures.
  4. Customs certification(s) with minimal regional exposure and experience in customs industry is a plus.
  5. Excellent communication, computer and analytical skills.

Your Responsibilities:

You will be responsible of:

  • Document and maintain a detailed customs clearance guide for countries assigned to covering the following:
    • Customs regulations, sanctions, fees and penalties.
    • Documentation requirements, certificates, product labeling and markings, letters… etc.
    • Gateway details and import/export requirements, permits, special approvals… etc.
    • Customs clearance process details including high/low value, VAT legislations... etc.
    • Design and maintain a detailed process map per country.
    • Optimize customs clearance lead times to meet market and customers’ expectations.
  • Work with inbound/outbound express operations teams to enhance customs clearance speed and connection to local hubs/delivery depots.
  • Set customs clearance KPIs and MOPs to optimize overall customs clearance journey and lead times.
  • Lead technical integration projects with customs and e-platforms.
  • Work with local and global compliance team to ensure customs clearance process is in full compliance with local authorities and government management requirements that monitor trade activities.
  • Work with digital team to develop customs clearance systems and tools and fine-tune localization.
  • Work with PEX team to continuously review/analyze the clearance process and manpower requirements to optimize operations and have high levels of efficiency.
  • Implement effective reporting mechanisms and metrics to ensure that no penalties or financial losses incur.
  • Look after and build brokerage revenue management module that would generate reports periodically.
  • Review market trends and align with competition and rate offerings.

About Aramex:

Since its founding in 1982 Aramex has grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. The company is dedicated to transforming the face of trade, expanding their operations rapidly to better connect businesses and consumers worldwide.

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