Job in Jordan: Client Relationship Management Executive at Aramex 2020

Deadline : 22 Jul 2020

Nonprofit organization: Aramex

Study level: Undergraduate

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Job in Jordan: Client Relationship Management Executive at Aramex 2020

Aramex is looking for a qualified Customer Relationship Management (CRM) Executive to work with the team in Amman, Jordan for 2020. 

Key Responsibilities:

  1. Ensure tickets are handled on the ticketing system.
  2. Ensure account opening process is handled correctly and on a timely manner.
  3. Manage the CRM system and ensure all sales are trained & equipped to use the system.
  4. Review GTM, member & customer migration on CRM regularly.
  5. Prepare Non - financial reports on Communication, Opportunity & Leads to sales team on a weekly / monthly basis.
  6. Ensure the individual targets for sales are maintained on the CRM & Dash.
  7. Manage the lead process by contacting, verifying, qualifying and assigning SQL to the concerned GTM’s.
  8. Follow up on leads & Opportunities stages making sure pipeline is updated correctly and on timely manner.
  9. Ensure Data hygiene and constant customer mapping.
  10. Follow up with different stakeholders to adhere to data standards and ensure data integrity at all times.

Job Requirements:

  1. Good communication skills.
  2. Excellent command of English.
  3. Excellent knowledge Microsoft office.
  4. Bachelors in Economics, Business or engineering.
  5. Knowledge in document writing and project plans.

About Aramex:

Since its founding in 1982 Aramex has grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. The company is dedicated to transforming the face of trade, expanding their operations rapidly to better connect businesses and consumers worldwide.

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Area: Middle East

Opportunities: Jobs

Host Country: Jordan

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