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Chalhoub group offers a job opportunity in UAE to work as a brand experience manager (CX Lead). The brand experience manager will create satisfying and compelling experiences for the customers, with a focus on reshaping the customer experience to maximize conversions. You will be covering a number of luxury fashion brands within the group and have regional exposure to countries such as Kuwait & KSA. The company is looking for someone with an expert understanding of all touch points across the entire customer journey and be able to elevate the in-store team’s CX capacity and the understanding of their role in the journey. You will be a fashion-savvy customer-centric person with the ability to set KPI's and be able to measure results.
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Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution and communication. With a growing workforce of more than 12,000 people, and a network of over 650 retail stores, the group's success is attributed to its highly skilled and dedicated teams.
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