Job Opportunity with the Chalhoub Group in the UAE: Senior Digital Merchandiser

OPPORTUNITY DETAILS

Total reward

0 $

Nonprofit organization

Chalhoub Group

Area

Middle East

Host Country

United Arab Emirates

Deadline

30 Nov 2020

Study level

Undergraduate

Opportunity type

Jobs

Specialities

Business and marketing

Opportunity funding

Full funding

Eligible Countries

Algeria , Comoros , Egypt , Jordan , Lebanon , Mauritania , Oman , Qatar , Somalia , Syria , United Arab Emirates , Bahrain , Djibouti , Iraq , Kuwait , Libya , Morocco , Palestine , Saudi Arabia , Sudan , Tunisia , Yemen

Eligible Region

All Regions

The Chalhoub Group is offering a job opportunity in the United Arab Emirates as a Senior Digital Merchandiser. He will be responsible for ensuring offerings and promotions are timely listed online in alignment with stores. The Senior Site Merchandiser is also responsible for analyzing online purchasing data, competitor comparisons, and translate them into the report to update management.

Required Qualifications:

Must have strong merchandising experience in eCommerce retail, 4+ years.
Good product management and liaison with wider teams.
Commercial awareness to drive conversion rates onsite.
Strong reporting experience and forecasting.
Ability to deliver presentations and reports to senior staff
Stellar communication.

Main Responsibilities:

Product Management:

Manage/create/remove categories and collections on the website.
Manage product recommendation and personalization tools.
Ensure consistency of product SKUs and labels with ERP systems.
Align with the Online Brand Strategy plan and assist the dedicated teams on operational actions for acquisition, promotion, retention, communication, etc.
Liaise with the purchasing team for new launches (in line with all stores).
Liaise with the commercial team for new brand listing.
Manage the launch of products, including content requests from brands and stock requests from the purchasing team.
Ensure all promotions are active online.

Merchandising on Site:

Utilize sales and customer analytics to decide how products should be displayed online to maximize sales.
Guarantee optimum brand presentation in homepages, landing pages, and product descriptions.
Product assortment by best sellers, unsung heroes, and new launches to optimize sales.
Filters and main menu navigation update.
Homepage banners and content update to guide customers to current promotions, newness, product recommendations, and best sellers.
Optimizing product pages including; product imagery, monitoring reviews, cross-sells/upsell, and product page ‘special offer’ banners.
Optimize the catalog to increase conversion rates.

Stock Management:

Monitor stock levels to avoid out of stock issues during peak season.
Forecast and create stock replenishment for the purchasing team to action.
Analyze and manage the stock levels to reach sell-through ratio KPIs.

Coordination:

Own the merchandising calendar – planning with marketing, content, social, email, and seek to constantly optimize.
Work with purchase coordinators to ensure products used in marketing campaigns are online in time, share product links, and work with the content team to manage social media schedules based on arrivals.
Notify the marketing/content team of new brand arrivals for photography so it’s ready to launch with Brand online.
Work with CRM to determine email schedule, select the relevant product.
Work with Finance to determine budgets and forecasting.
Communicate Brand updates and website changes with the team.

Reporting:

Analyze and report on best sellers by week, month, country, categories, and Brands.
Draft monthly reports to update brands on their current market shares and ranking against competitors.
Update monthly dashboard/CEO dashboard.
Analyze website performance, traffic, conversion, and other KPIs across regions and countries.
Monitor google analytics on a daily basis to create actionable recommendations.
Process daily SMS to customers with pending orders to help minimize the cancelation rate.

About Chalhoub Group:

Chalhoub Group is the leading partner for luxury across the Middle East and an expert in retail, distribution, and communication. With a growing workforce of more than 12,000 people and a network of over 650 retail stores, the Group's success is attributed to its highly skilled and dedicated teams.

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