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John Crane company is looking for a full time Techno Commercial Administrator in Dubai, United Arab Emirates to provide excellent customer service by providing on-time delivery and timely and accurate responses to customer queries.
[1] Preparation of job quotations, including coding and pricing, in coordination with relevant Sales Manager and sister companies.
[2] Support external sales team with specific customer account information,
[3] Networking and communication with customers, agents, and other JC operations.
[4] Review customers enquiries and orders
[5] Following up and monitoring of internal order processing and delivery performance.
[6] Assist finance in resolving payment issues in case of product discrepancies.
[7] Use of SAP, C4C business system and its relevant modules.
[8] Work with other departments to expedite the service to customers.
[9] Prepare notifications for non-compliances.
[10] Review LOC for commercial terms and conditions.
[1] Diploma or University Degree in Economics, Commerce or similar field. This is French speaking role, fluency is mandatory.
[2] Demonstrable professional experience in sales or commercial administration in particular handling export and shipping documents and LOCs.
[3] Experience of working in a multinational and multicultural environment
[4] Technical knowledge of or ability to learn SAP system
[5] Product knowledge or ability to learn about John Crane product portfolio & product codes.
[6] Excellent MS Office background
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