Azadea has a vacancy for a Sales Associate to work for Massimo Dutti, in Doha, Qatar. Who will responsible for serving customers on the shop door, and answering their needs in a timely manner, in order to ensure a high level of customer satisfaction and achieve optimum sales results.
Eligibility:
- High school degree.
- Fluency in English.
- Proficiency in MS Office.
Key Responsibilities:
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner, and in compliance with quality and customer service standards.
- Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests.
- Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping, preventing security risks by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities.
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop door and shelves are kept clean and dry at all times in alignment with the brand's image and coordination standards.
- Handle cash register and transactions with the customers in an accurate manner as required.
- Specific for Fashion: Take accurate measurements for any needed alternations, assign price according to set price list (when applicable) and coordinate needed alternations.
- Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets.
- Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products.
- Specific for Multimedia: Merchandise products under the appropriate sections, according to sales trends, date of release, and as per the Department Manager recommendations.
About Azadea
The Azadea Group is a premier lifestyle retail company that owns and operates more than 50 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 650 stores.
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