Paid Internship Opportunity in Portugal at Uniplaces in Customer Experience

Paid Internship Opportunity in Portugal at Uniplaces in Customer Experience

Portugal 28 févr. 2020


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Organisation à but non lucratif
Pays hôte
Date limite
28 févr. 2020
Niveau d'études
Financement d'opportunité
Financement complet
Pays éligibles
Région éligible
Toutes les régions

Uniplaces ıs offering an internship opportunity in Customer Experience in Lisbon, Portugal for a period of three to six months. The intern will join the operations team that includes 14 nationalities and works in six different languages to improve and facilitate services for students and landlords. Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on

The intern must have good communication skills, verbal and written because he will spend most of his day communicating with landlords and making sure to update their lists to ensure the student gets the best service. He must also address emergency problems and solve them creatively.


  • Fluent/Native in Spanish and English (other languages are a plus);
  • Enrolled in university or recently graduated;
  • International-minded and able to cope with spending some time working alongside talented people from 16 different nationalities;
  • Available to relocate to Lisbon or already living here;
  • A mix between an easy-going-communicative-proactive-dynamic-funky-positive person who is not afraid to jump into this amazing environment!
  • Flexible and an eagerness to learn.

Key Responsibilities:

  • Management and update of properties’ availability, thorough phone contact with company clients.
  • Being open to a proposal of a project/focus change in case we need to adapt to an upcoming similar project.
  • Proactive coordination of communication with landlords, in case of any extra help redirecting them to the right colleague.


  • Through our intensive training and hands-on experience with insights from our most senior employees, you’ll learn how to pitch like a boss and sell like the Wolf of Wall Street;
  • Meeting people from all around the world on a daily basis, really feeling you’re helping landlords getting their properties known and fully booked;
  • A company culture that is people-driven and that focuses on personal development and training to help you tap your talent into its full extent;
  • Access to a pool of talent that is hard to find. Your stakeholders and peers will come from world-class backgrounds and will have stepped up within Uniplaces. You’ll find mentors and role models;
  • Working in Lisbon, one of the coolest up and coming start-up hubs in Europe.
  • Access to masterclasses, speaker series, operations training, and business exposure.


  • Personal allowance to help with your personal expenses.
  • Meal vouchers to cover your food expenses.

Note: Uniplaces does not sponsor working visas but It offers a relocation package in case you are not in Portugal.

About Uniplaces:

Uniplaces is creating a trusted, global brand for student accommodation. The team believes in making accommodation easier for students and accommodation providers. They want students to feel safe when booking and we understand the value of good accommodation providers. The website gives both of them the great service they deserve. This is the way of turning an old-fashioned market on its head, and their way of changing the world.

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