Internship Opportunities in Customer-Facing Technologies from Microsoft in Many Countries 2020

Date limite : 29 févr. 2020

Bailleur de fonds: Microsoft

Niveau d'études: Etudiant

Consultée 145 fois

Internship Opportunities in Customer-Facing Technologies from Microsoft in Many Countries 2020

Microsoft offers internship opportunities in many disciplines that involve dealing with customers directly in one of the following countries: Jordan, Qatar, United Arab Emirates, Egypt, Turkey, Kuwait, Saudi Arabia, and South Africa. The applicant can choose one of them in his application.

Available Internship Disciplines:

  • Consultant.
  • Support Engineer.
  • Technical Account Manager.
  • Account Technology Strategist.
  • Technical Specialist.

Consultant:

Consultants are strategists who work closely with information technology decision-makers and business owners who come to Microsoft for specific and unique solutions.

Responsibilities:

Consultants evaluate, design, and implement enterprise infrastructures and IT business solutions, often working on-site to help customers deploy their solutions. This role requires a breadth of technical knowledge and the ability to implement a solution by mapping a customer's business problems to a technology solution.

Role-specific Qualifications:

  • One or two years of experience with VB, C/C++/C#, ActiveX, COD/DCOM and/or XML development skills preferred.
  • A background in business, preferably a Fortune 500 company or a systems technology consultant.
  • A passion for technology and working with customers.

Support Engineer:

He'll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.

Responsibilities:

Using his technical expertise, analytical problem-solving skills, and passion for customers, he'll take on critical situations in technically challenging circumstances. His willingness to travel on short notice is essential.

Role-specific Qualifications:

  • Experience working in a large data center, IT/operations department or helpdesk is preferred.
  • Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.
  • One year of experience with VB, C/C++/C# and/or XML development skills preferred.

Technical Account Manager:

A technical account manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers. By maintaining a long-term relationship with customers, he will gain a thorough understanding of the organization's IT goals, and the IT team's impact on the overall business.

Responsibilities:

If something unexpected occurs after a Premier customer has deployed a Microsoft product, Technical Account Manager will work with Global Business Support (GBS) to manage the incident to resolution and follow up to make sure there's either operational improvement for the customer or a product improvement underway at Microsoft.

Role-specific Qualifications:

  • Confidence to manage executive relationships, both internally and with customers, to create business transformation.
  • Combining business acumen with technological experience.
  • Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.

Account Technology Strategist:

Successful ATS' have a strong, proven IT background and demonstrated knowledge with a broad range of Microsoft solutions and technologies.

Responsibilities:

  • He will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. 
  • The ATS works closely with the Account Executive, Customer Support, Technical Sales, and Business Development sales disciplines to ensure all new sales are well-scoped to achieve sustainable business results.
  • ATS' champion their customer success across varying Microsoft solutions, technologies, and channel partners often within multiple accounts. 
  • The role includes coordinating and guiding both the customer and Microsoft enterprise account teams on all technical domains.

Role-specific Qualifications:

  • Confidence to manage executive relationships, both internally and with customers, to create business transformation.
  • Combining business acumen with technological experience.
  • Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.

Technical Specialist:

Responsibilities:

As a TS, you work alongside Business Development and Solutions Architect teams who source, generate and qualify opportunities within the sales lifecycle. he enables, manages, and implement, cutting edge technologies in large enterprises.

Role-specific Qualifications:

  • Confidence to manage executive relationships, both internally and with customers, to create business transformation.
  • Combining business acumen with technological experience.
  • Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.

Eligibility Criteria: 

  • Currently pursuing a bachelor’s or master’s computer science, computer engineering, IT or electrical engineering or STEM fields or related fields with at least one semester/quarter remaining after internship.
  • Passion for technology and working with customers.
  • Excellent communication skills and superior customer-service oriented skills desired.
  • Excellent verbal and written communication, analytical and presentation skills.
  • English language and local language fluency.
  • Full unrestricted work authorization for your chosen location.

Required Skills:

  • Team Player: driving digital transformation with customers is a team sport. Microsoft needs teammates who can stay maniacally focused on customer satisfaction while operating in a highly-collaborative, matrixed global organization. 
  • Growth Mindset: The applicant must have the desire to learn everything. He approaches every new piece of information, knowledge, and competency with insatiable curiosity. Ultimately, He is open to the ideas of others, where the success of others does not diminish his own success.
  • Resourceful: The applicant has the drive to overcome any obstacle in his work.
  • Customer Focused: The applicant has to learn about customers and their businesses with a beginner's mind and then bring solutions that meet their needs.
  • Pure Challenge: demonstrated desire and ability to readily take on complex challenges and work towards solutions to seemingly unsolvable problems. 
  • Passion for Technology: The applicant is deeply motivated by the incredible opportunity of how technology can inspire and ignite change and renewal.

Benefits and Perks: 

  • You will get industry-leading healthcare. 
  • You will give many programs from the company. 
  • You will have the opportunity to network and increase your connection.
  • you will have discounts on products and services. 

About

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses supports and sells computer software, consumer electronics, personal computers, and related services. Its best-known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers.

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