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Zain Iraq is recruiting a call center inbound agent who is responsible for handling the day-to-day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers with regards to inquiries or seeking information on products or services.
You must have:
You will be responsible of:
Zain is a leading mobile voice and data service operator with a commercial footprint in 8 middle eastern countries with a workforce of over 6,000 people from different backgrounds, cultures, and nationalities. It provides a comprehensive mobile voice and data services to over 49.2 million active individual business customers as of June 30, 2019.
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