Job Opportunity to Work as a Support Engineer (BI & SQL) in Japan

Date limite : 01 juil. 2020

Organisation à but non lucratif: Microsoft

Toutes spécialités

Niveau d'études: Formation Professionnelle

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Job Opportunity to Work as a Support Engineer (BI & SQL) in Japan

Microsoft offers a job opportunity to work as a support engineer (BI & SQL) in Japan. The support engineer is a trusted advisor to IT professionals. You will have a chance to work with some of the world’s largest companies, as well as smaller companies on the leading edge of their industry. You will solve high level complex problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill. You will represent Microsoft in customer communication via phone, email, chat or on site to assist customers in resolving technical issues involving Microsoft products and services. You will have the opportunity to foster positive customer relationships and build customer loyalty in Microsoft, while effectively managing challenging situations.

Eligibility:

  • You must have the following technical requirements:

In open source:

  1. Be familiar with Hadoop, Spark (is plus), Spark Streaming, Hive, Hbase, Kafka, Storm (any two of components).
  2. Coding experience on Java or Python or Scala.
  3. If experienced candidate has network, AD knowledge, it is a plus.

In data movement:

  1. Experience on implementing data solution/data integration, such as ETL, Data Warehouse, BI design and develop or SQL Server Integration Service – SSIS.
  2. Be experienced in database technology: SQL server, Oracle or other relation Database (DBA is plus).
  3. Database administrator, network management experience and C# is a plus.

In database:

  1. Experienced database technology: SQL server, Oracle, MS SQL, or the other relation database.
  2. Coding experience with C#/.Net/.Net Core, Java, JavaScript or Node.js.
  • Background on customer support, developer, Be IT professionals.
  • Exhibit debugging and strong problem-solving skills and communications skills to handle critical circumstances well.
  • Strong self-learning skill and passionate about embracing new big data technologies.
  • Good spoken and written English skills.
  • Microsoft Technology Associate (MTA), MCSA: SQL server are strongly preferred, but not required at hire. Related field (or equivalent) experience will be considered.
  • This position will require you to work a rotational on-call schedule, evenings and weekend’s shifts.
  • Note: If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Your Responsibilities:

You will be responsible of:

  1. Act as a technical focal point in cooperative relationships with other companies.
  2. Manage crisis situations that may involve technically challenging issues and diverse audiences.
  3. Own and resolve technically complex mission critical or politically hot customer issues.
  4. Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.
  5. Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code.
  6. Stay up to date on the leading technologies and technical certifications. 
  7. Contribute to product improvement and participate in pre-release activities and BETA programs.
  8. Development and delivery of training in person or remote to share knowledge with other engineers. Mentoring of new engineers.
  9. The ability to work independently with minimal management supervision and as part of regional team of engineers.
  10. Work with diverse audiences including highly technical IT professionals, developers, architects, and executive management.
  11. Demonstrated exceptional customer service in politically charged environments, overall communication and technical writing skills.
  12. Exhibit leadership through personal responsibility, accountability and teamwork.

Benefits:

If you are accepted at this opportunity, you will have:

  • Industry leading healthcare.
  • Savings and investments.
  • Giving programs.
  • Educational resources.
  • Maternity and paternity leave.
  • Opportunities to network and connect.
  • Discounts on products and services.

About Microsoft:

Microsoft corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft windows line of operating systems, the Microsoft office suite, and the internet explorer and edge web browsers.

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Région: Asie-pacifique

Opportunités: Emploi

Pays hôte: Japon

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