Job Opportunity with WFP in Yemen: Business Support Assistant 2020
World Food Program

Job Opportunity with WFP in Yemen: Business Support Assistant 2020

Yemen 31 juil. 2020


برنامج الأغذية العالمي للأمم المتحدة هو أكبر منظمة إنسانية في العالم لمكافحة الجوع. يقوم البرنامج بتنفيذ مشروعات طارئة وتنموية في أكثر من 70 بلداً حول العالم من أجل كسر حلقة الفقر من خلال تشجيع ودعم ال
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Organisation à but non lucratif
Pays hôte
Date limite
31 juil. 2020
Niveau d'études
Type d'opportunité
Pays éligibles
Région éligible
Toutes les régions

World Food Program (WFP) is offering a job opportunity as a Business Support Assistant to join the team in Sana’a, Yemen for 2020. 

Key accountabilities:

  1. Perform standardized processes and activities in order to support effective, efficient shipment planning and execution.
  2. Monitor shipments within a geographical area at load and discharge ports, and regularly update corporate systems, in order to record shipment progress, and identify and escalate any issues.
  3. Ensuring the corporate systems are updated at all stages, in order to support the planning and settlement of shipments.
  4. Research, collate and present information in standard formats, (e.g. corporate reports, internal performance reviews, supplier reviews), to enable informed decision-making by Shipping Officers, and consistency of information presented to stakeholders.
  5. Update and maintain relevant databases and records, ensuring that relevant information (regarding contracts, shipments, payments, pipeline, etc.) is accurate, organized, available for others to access, and supports reporting requirements.
  6. Support risk mitigation activities by checking and verifying shipment data and/or documents, identifying and highlighting any issues to a Shipping Associate or Shipping Officer.
  7. Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.
  8. Work with internal counterparts to support the alignment of shipping activities with wider programmes and effective and coherent Supply Chain arrangements.
  9. Provide support and/or guidance to other staff, in order to assist them in completing standard tasks to agreed standards and deadlines.
  10. Follow standard emergency preparedness practices to support WFP to quickly respond and deploy food and needed resources to affected areas at the onset of a crisis.
  11. Others as required.

Standard minimum qualifications:

  1. 3 or more years of relevant work experience.
  2. Completion of secondary school education.
  3. Intermediate in English (level B written and spoken).
  4. Fluency in Arabic (level C written and spoken).
  5. Either a Yemeni citizen or a foreign citizen with permanent Yemeni work permit.

Desired experiences for entry into the role:

  1. Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  2. Knowledge of work routines and methods in order to complete processes under minimal supervision.
  3. Uses tact and courtesy to give and receive information to a wide range of individuals.
  4. Ability to identify data discrepancies and rectify problems requiring attention
  5. Core organizational capabilities:


  1. Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
  2.  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
  3.  Make the mission inspiring to the team: Explains the impact of WFP activities in beneficiary communities to teammates.
  4.  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.


  1. Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
  2.  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
  3.  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
  4.  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.


  1. Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
  2.  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
  3.  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
  4.  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.


  1. Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
  2.  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
  3.  Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
  4.  Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

About World Food Program:

The World Food Program (WFP) is the food-assistance branch of the United Nations and the world's largest humanitarian organization addressing hunger and promoting food security. According to the WFP, it provides food assistance to an average of 91.4 million people in 83 countries each year. From its headquarters in Rome and from more than 80 country offices around the world, the WFP works to help people who cannot produce or obtain enough food for themselves and their families. It is a member of the United Nations Development Group and part of its executive committee.

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