Job Opportunity in UAE as a Product Manager - Conversations

Date limite : 30 oct. 2020

Organisation à but non lucratif: unifonic

Spécialités: Cycle ingénieur

Niveau d'études: Formation Professionnelle

Consultée 113 fois

Job Opportunity in UAE as a Product Manager - Conversations

Unifonic offers a job opportunity in UAE to work as a product manager - conversations. The product manager is responsible for each and every aspect of the product. Depending on the product phase, the product manager could wear a different hat to make sure his product is guarded to achieve success. Starting with the product concept, passing through API and interface design, moving to support pricing and go-to-market planning, and ending acquisition and revenue ownership. The product manager is touching every team at unifonic and has full autonomy and responsibility to grow the products. The product manager is leading the product requirements to wither it’s a business requirement to match business market expectations or technical requirements to ensure real-time, highly scalable SaaS offering. The product manager is a guru in the conversational space covering Chatbots, agent consoles, ChatApps channels with in-depth hands-on experience to lead various products covering both the programable and solutions offering of the products. 


You must have:

  • Hands-on 7+ years of recent experience as a product manager, owner, consultant, or technical product analyst in a SaaS software product company.
  • Previous experience in managing any conversational product like a Chatbot, agent console, or any other similar product.
  • Strong technical and software engineering background, preferably previously worked as a software engineer.
  • Previous experience with big data analytics, machine learning, NLP, or AI.
  • Experience managing products through the entire lifecycle with a track record of successfully delivering multiple software/SaaS products.
  • Ability to create product demonstrations based on client needs.
  • The ability to spend substantial time interfacing with the offshore teams on a daily basis.
  • Travel is required, including the possibility of overseas travel - the candidate will need to visit the company’s clients and/or partners.
  • Be proficient with project management and tracking tools (TFS, Jira, product management, and analytics tools).
  • Fluent in English with excellent writing/editing and verbal communication skills.

It's preferred to have

  • Bachelor’s degree in engineering, software, or other IT related field.
  • Strong analytical skills to analyze the customer requirements and translate them into functional requirements.
  • The ability to work in a dynamic environment in which the requirements are not always well defined and requirements priorities change frequently.
  • Experienced in agile development processes and acting as the product owner for sprint teams.
  • Strong attention to detail while maintaining sight of the big picture.
  • Be fluent in Arabic with excellent writing/editing and verbal communication skills.

Your Responsibilities:

The responsibilities of the product manager include but are not limited to:

  1. Develop and manage the product growth strategy and road map of features and use cases, working with sales, marketing, and key stakeholders to plan and prioritize deliverables and release plans.
  2. Prepare integration requirements that address the objectives of the product, company, competitive outlook, industry direction, resource constraints, timeline, etc.
  3. Lead cross-functional teams with respect to requirements interpretation, implementation, product decisions, specification reviews, customer satisfaction issues, and scheduling.
  4. Define and prioritize a backlog of work including the creation of stories for new features requirements.
  5. Clearly communicate updates, risks, and issues to stakeholders and senior management.
  6. Maintain a high attention to detail with the ability to manage multiple, competing priorities simultaneously.
  7. Work with on-site, remote engineering teams, or outsource companies to deliver technical requirements.
  8. Proactively identify and resolve issues that may impair the company’s ability to meet strategic, financial, and technical objectives.
  9. Collaborate with marketing teams to produce product overviews, demos, and other go-to-market materials.
  10. Lead and develop cross-functional teams, monitor performance and results, ensure all required activities are implemented with best practices.

About Unifonic:

Unifonic was founded in 2006 to provide cloud-based communication tools to business customers and enables integration of text and voice-based solutions through its API platform. Therefore, Unifonic eliminates the need for costly hardware infrastructure making business communication simple, fast, and cost-effective.

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Découvrez des opportunités en Émirats arabes unis

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Région: Moyen-Orient

Opportunités: Emploi

Pays hôte: Émirats arabes unis


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