fr
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Unifonic provides a job opportunity in Jordan to work as a customer support agent - Voice. The customer support agent is responsible for providing accurate, timely technical support to the company’s clients, partners, vendors, and other contacts primarily via telephone and E-mail as well as dealing with support issues that are complex in nature, carrying and differing priorities that must be addressed within predetermined service levels, cooperating with multiple stakeholders to perform his day-to-day duties, and representing the company in a visibly supportive manner. The customer support agent will provide world-class support to unifonic’s customers and partners.
You must have:
The responsibilities of the customer support agent include but are not limited to:
Unifonic was founded in 2006 to provide cloud-based communication tools to business customers and enables integration of text and voice-based solutions through its API platform. Therefore, Unifonic eliminates the need for costly hardware infrastructure making business communication simple, fast, and cost-effective.
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