Delivery Hero, the leading global online food ordering and delivery marketplace, has a vacancy for GRC Senior Associate in Talabat, which is a part of Delivery Hero's family, and the go-to platform for online food ordering in the Middle East. The ideal candidate will join Talabat Regional Governance, Risk, and Compliance Team (MENA Region) based in Kuwait.
Eligibility Criteria:
- 4+ years of professional experience in a major logistic, finance, bank or consulting company with a focus on internal controls, quality management, Audit/IT Audit, and project management.
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Master and/ or bachelor degree in Finance, IT, Risk Management, Internal controls or related areas.
- High-level English is essential for this role, Arabic skills are a plus.
- Strong Excel as well as PowerPoint skills & affinity to IT tools.
- Knowledge of risk management, segregation of duties, remediation and mitigation.
- Good understanding & knowledge of security/IT security concepts, processes, and experience with security technologies.
- Experience in documenting policy and procedures, SOPs, and case/incident reports.
- Experience in documenting and recommending solution internal control requirements for testing cases for new implantations.
- Process-orientation and problem-solving attitude as well as strong organizational skills and hands-on mentality.
- Social and communication skills and work cooperatively with other internal departments and external service providers
- Willing to do business trips across the region.
Responsibilities:
- Improve Talabat Internal Controls System guidelines & tools and ensure their implementation across all entities in the region.
- Manage the regional rollout (design and implementation) of Internal Controls System, and risk management workshops
- Identify process and control weaknesses, define and coordinate mitigation plans and follow-up on the implementation status
- Report key findings and issues to Senior Management
- Act as an interface to global key stakeholders such as Finance, Internal Audit, IT, etc.
- Consult Business Owners to improve and streamline processes and to reduce process risks
- Proactively plan and manage Governance projects with a focus on customer satisfaction and efficiency
- Ensuring proper governance, risk management and compliance management of all IT systems and processes that support the business operations.
Required Documents:
- CV.
- Cover Letter (Optional).
About Talabat:
Founded in 2004 by a small group of entrepreneurs in Kuwait, Talabat’s success expanded to the rest of the GCC region & Jordan, making it the largest and most popular food ordering app in the region, connecting users to restaurants that cater to all taste buds.
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