Internship Opportunity for Jordanian Undergraduate and Master Students at Microsoft Company

Date limite : 06 nov. 2019

Bailleur de fonds: Microsoft

Niveau d'études: Etudiant

Consultée 96 fois

Internship Opportunity for Jordanian Undergraduate and Master Students at Microsoft Company

Microsoft invites you to apply for its internship opportunity. Microsoft interns work on meaningful projects that span across all solutions and services throughout the company. The internship program will empower you to orient to the Microsoft environment, grow skills to support professional success, and accelerate your ability to have a strategic impact for the company and the customers. The interns work on projects that matter and your team will rely on your skills and insights to help deliver those projects to market. You'll get the opportunity to work on real projects and have fun along the way.

Eligibility:

If you want to be accepted at this internship, You need to:

  1. Be on-track to complete or within 12-months of graduation of Bachelor or master’s degree in business, technical or engineering majors.
  2. Have less than 2 years of work experience, including internships/co-op.
  3. Be fluent in reading, writing and speaking. If English is not a native language, proficiency test results are a plus (e.g. TOEFL, TOEIC, Cambridge English Exams).
  4. Be passionate about technology and Innovation.
  5. Have Bilingual languages that are preferred though not required like: Spanish, French, German, Italian, Portuguese, Chinese, Korean, Japanese.
  6. Have a growth mindset and strongly believe that knowledge can be developed with effort and persistence.
  7. Please note that the working hours might change according to business needs. Though schedule changes are not frequent, you will need to have the flexibility to accommodate changes as needed.

Your Responsibilities:

  • Support Engineers (SE) Internship serves as technical resources for Microsoft’s customers and partners via phone, email or web. 
  • You will deliver unique value by solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.
  • You will be part of a team responsible for providing outstanding technical support experience to the customers and partners.
  • You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.
  • Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed.
  • Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve service issues.
  • Act internally as a customer advocate.
  • Empower customers to find information, self-solve when they decide to, and learn more about Microsoft products, services, and support.
  • Advise customers on how to gain additional value from their Microsoft products.
  • Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations. 

Benefits and Perks:

  • You will get industry-leading healthcare.
  • You will be given many programs from the company.  
  • You will have the opportunity to network and increase your connects. 
  • You will have discounts on products and services. 

About Microsoft:

Microsoft was founded in 1975, It's a global leader company in programming, services, hardware and solutions that help individuals and businesses realize their full potential. Microsoft's core mission is to enable everyone and every organization on the planet to achieve more in its work. 

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Pays hôte: Jordanie

Pays éligible: Jordanie

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