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Al Futtaim is seeking a qualified After Sales Manager to join the team and work in Abu Dhabi, UAE for 2020. Reporting to the Head of Aftersales, you will liaise with customers to provide after sales support (commercial, customer and technical) leading to increased customer satisfaction and retention. You will monitor the level of customers that are retained in the HINO network for service and repair and to influence decision-makers on how more units can be directed into the service network. You will develop new aftersales programs that maximizes service & parts profitability and increase the Service Contract % with customers.
Al-Futtaim’s family business traces its origins back to the 1930s on the banks of the Dubai Creek, a trailblazer for innovative trading concepts designed to enrich lifestyles. Today, Al-Futtaim is present in 29 countries, represents over 200 companies spanning the automotive, finance, retail, and real estate industries, and it is now 42,000 people strong. Currently spanning the automotive, finance, retail, and real estate industries, Al-Futtaim’s diverse and far-reaching portfolio of brands and companies are ever-present in people’s lives, from the shores of Singapore to the sands of the UAE.
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