Job Opportunity at Bank al Etihad in Jordan: Call Center Advisor
Bank al Etihad

Job Opportunity at Bank al Etihad in Jordan: Call Center Advisor

Jordanie 20 nov. 2019

À PROPOS L'INSTITUTION

بنك الاتحاد، بنك الاتحاد هو بنك تجاري أردني، تأسس عام 1978 كشركة مساهمة عامة، برأس مال مدفوع قدره 110 مليون دينار أردني. تضم شبكة فروع بنك الاتحاد 47 فرعاً منتشرة في أنحاء المملكة داخل عمان وخارجها. با
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DÉTAILS OPPORTUNITÉ

Organisation à but non lucratif
Pays hôte
Date limite
20 nov. 2019
Niveau d'études
Spécialités
Pays éligibles
Région éligible
Toutes les régions

Bank al Etihad in Jordan is looking for Call Center Advisor

Responsibilities:

This role is primarily responsible for:

  • Attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. 
  • Informs customers about the various products and services offered by the Bank. 
  • Follows-up closes or escalates queries to different functions/ departments/ branches to ensure timely resolution of customer queries. 
  • Assists in implementing new initiatives undertaken periodically. 
  • Handle client queries related to transactions and product capabilities.

About the Organization:

Bank al Etihad is a Jordanian commercial bank, established in 1978 as a public shareholding company, with a paid-up capital of 110 million JD. Bank al Etihad has a network of 47 branches across the Kingdom, in Amman and outside Amman. In addition to 94 ATMs, and a central ATM. There is also a branch in Ramallah, Palestine. The bank also has a brokerage firm established in 2006, that is wholly owned by the bank.

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