Job Opportunity at Bank al Etihad in Jordan: Call Center Advisor

Date limite : 20 nov. 2019

Organisation à but non lucratif: Bank al Etihad

Spécialités: Management et Marketing

Niveau d'études: Etudiant

Consultée 189 fois

Job Opportunity at Bank al Etihad in Jordan: Call Center Advisor

Bank al Etihad in Jordan is looking for Call Center Advisor

Responsibilities:

This role is primarily responsible for:

  • Attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. 
  • Informs customers about the various products and services offered by the Bank. 
  • Follows-up closes or escalates queries to different functions/ departments/ branches to ensure timely resolution of customer queries. 
  • Assists in implementing new initiatives undertaken periodically. 
  • Handle client queries related to transactions and product capabilities.

About the Organization:

Bank al Etihad is a Jordanian commercial bank, established in 1978 as a public shareholding company, with a paid-up capital of 110 million JD. Bank al Etihad has a network of 47 branches across the Kingdom, in Amman and outside Amman. In addition to 94 ATMs, and a central ATM. There is also a branch in Ramallah, Palestine. The bank also has a brokerage firm established in 2006, that is wholly owned by the bank.

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Pays hôte: Jordanie

Pays éligible: Jordanie

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