Job at Nestle in the UAE: Order Fulfillment Analyst 2020

Job at Nestle in the UAE: Order Fulfillment Analyst 2020

Émirats arabes unis 21 juin 2020


نستله هي الشركة الرائدة في العالم في مجال التغذية والصحة والعافية، حيث تشمل علامات تجارية مشهورة مثل MAGGI وNESCAFE وPURINA و KIT KAT. تتمثل مهمة الشركة في تزويد المستهلكين بأفضل الخيارات الغذائية ضمن
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Organisation à but non lucratif
Pays hôte
Date limite
21 juin 2020
Niveau d'études
Type d'opportunité
Pays éligibles
Région éligible
Toutes les régions

Nestle is offering a job opportunity as an Order Fulfilment Analyst to join the team in Dubai, UAE for 2020. The Analyst is responsible for effective management of stock allocation process, including proactively reviewing demand & supply simulations and executing customer behavior analysis. Collaborates across market functions to align on actions to mitigate risk and impact, while enhancing the business' ability to provide proactive communication to customers in need for out of stock situations.


  1. Analyze data to perform Customer Behavior, trend and risk analysis taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy as well to determine out of stock risks.
  2. Help drive identification of actions (i.e. maintenance of quota, preventing issues in transportation in case big demand is detected, highlighting if customer didn't submit order despite of forecast).
  3. Identify the potential mitigation actions required to mitigate out of stock risks. Escalate and engage other functions, when required, to collaborate in determination of mitigation actions.
  4. Participates in Demand & Supply Review Meetings to support in collaboration and alignment of actions to solve for out of stock situations.
  5. Executes system parameter changes, including mitigation action setup, order modification & root cause code application.
  6. Assigns exception codes for unconfirmed orders that require "Customer Contact & Issue Resolution" intervention for customer contact.
  7. Analyzes the outputs and results of confirmed versus unconfirmed orders, within the ATP horizon, to determine potential urgent escalations and actions to solve for the unconfirmed in this reactionary phase of the process (e.g. escalation to DSP to discuss potential of changing plant sourcing or Transport for potential of changing routing days).
  8. Monitors target achievements and KPIs/PPIs/Health Checks attainment for the function and team.
  9. Participate in NCE operational review meetings and contribute to continuous improvement of Order Fulfilment process.


  1. 2-4 years’ experience within a Nestle market, region or CoC environment.
  2. Proficient in English/Arabic is a plus.
  3. Experience with and strong focus on customers.
  4. Strong Supply Chain and Demand Management knowledge and expertise.
  5. Strong attention to detail and results focus.
  6. A multi-tasker with good communication skills.
  7. Ability to function well within a team environment or independently and intuitive with an strong analytical mindset.

About Nestle:

Nestlé is the world's leading nutrition, health and wellness company. Well-known brands include MAGGI, NESCAFE, PURINA and KIT KAT. Its mission of "Good Food, Good Life" is to provide consumers with the best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions, from morning to night. Naturally, in order to achieve this, the dedication of ambitious and positive people is indispensable.

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