Job Opportunity with WHO as an Operations Officer

Date limite : 18 juil. 2020

Organisation à but non lucratif: World Health Organization

Consultée 186 fois

Job Opportunity with WHO as an Operations Officer

Spécialités: Management et Marketing

Niveau d'études: Troisième cycle

Opportunités: Emploi

WHO offers a job opportunity as an operations officer for 2 years. Country Management Support Units (CSUs) have been established in the organizational structure to provide support for managers and staff to fully assume their responsibilities and to ensure compliance with organizational policies, procedures, rules and regulations on all administrative and financial matters. Under the direct supervision of the WHO Representative (WR), and the overall guidance of director, General Management Cluster (GMC), the operations officer acts as an advisor on all aspects of the WHO Country Office (WCO) management and operations in large country offices. The operations officer is responsible for strategic financial and human resources management, efficient procurement and logistical services, and ICT in consistency with WHO rules and regulations. 


You must have:

  1. Master’s degree in accounting, business administration, financial management or related field or public health.
  2. Professional certification in accounting (CA, CPA, etc.).
  3. At least 7 years of professional experience in finance, budgeting, accounting, administration, program management, human resources management, procurement and/or travel.
  4. Professional certifications in finance, procurement or HR. Good knowledge of WHO program management and end-to-end business processes as designed in the global management system.
  5. Experience in project management, ideally in the UN system and/or a public health context; good knowledge of GSM system or similar ERP systems.
  6. Experience with staff training in the use of management information systems.
  7. Good knowledge of WHO results-based management framework and related business processes.
  8. Strong expertise in accounting, budget and finance.
  9. Knowledge of Oracle projects and Oracle financials or similar ERP applications and systems.
  10. Sound knowledge of the organization’s policies and practices, as well as project management principles and their application.
  11. Strong managerial expertise.
  12. The ability to act independently and exercise sound judgement.
  13. High level of organizational and analytical ability, combined with good oral and written communication skills.
  14. Proven ability to maintain and establish excellent interpersonal working relations and to work with competing priorities under pressure.
  15. Excellent knowledge of Microsoft applications (e.g. Excel, Word, PowerPoint, etc) with an emphasis on Excel or a similar workbook application.
  16. Ability to communicate in a credible and effective way.
  17. Moving forward in a changing environment.
  18. Ensuring the effective use of resources.
  19. Promoting WHO's position in health leadership.
  20. Excellent knowledge of English.
  21. For more information on WHO's operations please click here.

Your Responsibilities:

Coordinate and provide timely and authoritative advice on all aspects of operations (finance, budget, procurement, human resources, ICT, assets and inventories, travel and meetings, administration and logistics, work planning and program management), specifically:

  • Strategic and efficient management of financial resources, establishment of strong financial controls and implementation of financial policies, rules and regulations.
  • Manage and monitor the budget process.
  • Oversee country office cash management processes and payments; timely accounting and reconciliation of all transactions, security for cash assets on site, in coordination with the GSSC.
  • Oversee country office compliance with rules and regulations in procurement and contract management strategies.
  • Manage WHO assets, facilities and logistical services.
  • Coordinate and plan the administrative running of conferences, workshops and meetings.
  • Ensure compliance with human resources policies and strategies; support management in ensuring optimal staffing in line with approved human resources plans.
  • Constant monitoring and analysis of the operating environment, quick readjustment of the operations, advice on legal considerations and risk assessment and mitigation.
  • Serve as the focal person for office management indicators; ensure operational reporting requirements are fully met.
  • Shape policy formulation in the area of operations through advising on the applicability of new policies at the country level; provide substantive feedback and recommendations on the improvement of systems and internal controls.
  • Prepare regular management reports on implementation of WCO work plans including contribution to the preparation of statutory reports.
  • Provide operational support to emergency preparedness and emergencies including implementation of “Surge Capacity”. inform and update all staff members in the country office on security related issues and emergency operations.
  • Efficient implementation of security measures mandated in the overall security plan and/or agreed in the security management team.
  • Develop and maintain business continuity plan for the country office.
  • Network and build strong partnerships internally within the organization and externally with vendors and other service providers to ensure efficient operations.
  • Play a leadership role in the UN inter-agency operations management team representing WHO and providing inputs to attain efficiencies and effectiveness towards one UN initiative and reforms.
  • Perform any other duties as assigned by the supervisor.


  1. The remuneration comprises an annual base salary starting at USD 73,516 (subject to mandatory deductions for pension contributions and health insurance, as applicable).
  2. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

About WHO:

The organization's goal is to build a better, healthier future for people all over the world. Working through offices in more than 150 countries, WHO staff work side by side with governments and other partners to ensure the highest attainable level of health for all people. They strive to combat diseases; infectious diseases like influenza and HIV and noncommunicable ones like cancer and heart disease. They also help mothers and children survive and thrive so they can look forward to a healthy old age, and ensure the safety of the air people breathe, the food they eat, the water they drink, and the medicines and vaccines they need.

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